Last Updated: February 1, 2026
Introduction
This Privacy Policy outlines how Scaliency LLC (“we”, “us”, or “our”) collects, uses, protects, and handles your personal information when you visit our website, https://scaliency.com, and use our services. We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. Our services include content creation, paid media management, web design, SEO, and business automation, which may involve the collection and processing of personal data.
Who We Are
We are Scaliency LLC, a growth marketing agency based in Phoenix, Arizona. Our primary goal is to provide high-quality marketing services to help our clients build complete growth systems for their businesses.
Our website address is: https://scaliency.com
Contact Information:
- Email: info@scaliency.com
- Phone: +1 (602) 600-0278
- Address: 2610 W Baseline Rd Suite #106, Phoenix, AZ 85041
What Personal Data We Collect
We collect information to provide better services to all our users and clients. The types of personal data we collect include:
Information You Provide Directly
- Contact Information: Name, email address, phone number, and business name when you fill out contact forms, booking forms, or subscribe to our communications.
- Business Information: Details about your business, services, goals, and marketing needs shared during consultations or service delivery.
- Account Credentials: When you become a client, we may collect login credentials for platforms we manage on your behalf (social media, advertising accounts, website backend, CRM systems).
- Communication Records: Records of your communications with us, including emails, text messages, and call logs.
- Payment Information: Billing details processed through our payment processor (Square) for transactions.
Information Collected Automatically
- Device Information: IP address, browser type and version, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on site, click patterns, referring URLs, and navigation paths.
- Location Data: General geographic location based on IP address.
Information from Third Parties
- Advertising Platforms: Performance metrics and audience insights from platforms like Meta and Google related to campaigns we manage.
- Analytics Providers: Aggregated and anonymized data about website traffic and user behavior.
How We Use Your Data
We use the personal information we collect for the following purposes:
Service Delivery
- Responding to your inquiries and requests
- Scheduling and confirming appointments and consultations
- Delivering contracted marketing services
- Managing your advertising campaigns and CRM systems
- Creating content and marketing materials on your behalf
Communication
- Sending appointment reminders and service updates
- Providing project status updates and reports
- Sending invoices and payment confirmations
- Delivering promotional offers and marketing communications (with your consent)
- Responding to customer support requests
Business Operations
- Processing payments and maintaining financial records
- Improving our website and services
- Analyzing marketing effectiveness
- Protecting against fraud and unauthorized access
- Complying with legal obligations
Marketing and Advertising
- Delivering targeted advertising through remarketing campaigns
- Building custom audiences for advertising purposes
- Sending promotional communications (with your consent)
- Analyzing campaign performance and ROI
SMS/Text Messaging Opt-In and Consent
How We Obtain Consent
When you provide your phone number through our website forms, booking calendar, or other contact methods, you may be presented with options to consent to receive SMS/text messages from Scaliency LLC. Consent is obtained through:
- Website Opt-In Forms: By completing a form at https://scaliency.com or through our booking widget and selecting the checkbox(es) agreeing to receive messages.
- Verbal Consent: During phone conversations where you agree to receive text communications.
- Written Consent: Through signed agreements or contracts that include SMS communication consent.
Types of SMS Messages You May Receive
By opting in to receive SMS messages from Scaliency LLC, you consent to receive the following types of communications:
Automated Reminders and Service-Based Messages:
- Appointment confirmations and reminders
- Service updates and notifications
- Project status updates
- Time-sensitive information related to your account or services
Marketing and Promotional Messages (if separately opted-in):
- Promotional discounts and special offers
- New product or service announcements
- Exclusive offers for marketing consulting and services
- Industry tips and insights
Message Frequency
Message frequency varies based on your engagement with our services. You may receive multiple messages per month depending on your service activity and communication preferences.
Opting Out of SMS Messages
You may opt out of receiving SMS messages from Scaliency LLC at any time by:
- Replying STOP or OUT to any text message you receive from us
- Texting HELP to (602) 600-0278 for assistance
- Contacting us at info@scaliency.com or (602) 600-0278
After opting out, you will receive a confirmation message, and no further SMS messages will be sent unless you re-subscribe.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. Scaliency LLC is not responsible for any charges incurred from your mobile carrier.
Mobile Information Sharing Disclosure
We do not sell, rent, share, or trade your mobile phone number or any personal information collected through SMS opt-in with third parties for their own marketing purposes. Your phone number and SMS consent information are used solely by Scaliency LLC for the purposes described in this Privacy Policy.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage.
Types of Cookies We Use
Essential Cookies These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of essential cookies.
Analytics Cookies We use services like Google Analytics to understand how visitors interact with our website. These cookies collect information about:
- Pages visited and time spent on each page
- User demographics and interests
- Traffic sources and navigation paths
- Device and browser information
This data helps us improve our website and marketing strategies. Analytics data is typically aggregated and does not personally identify you.
Marketing and Advertising Cookies These cookies are used to track your activity on our website and across the internet to deliver targeted advertising. This includes:
- Meta Pixel: Tracks conversions and enables remarketing on Facebook and Instagram
- Google Ads Tags: Enables remarketing and conversion tracking on Google’s advertising network
- LinkedIn Insight Tag: Tracks conversions and enables B2B remarketing
Managing Cookies
You can manage or disable cookies through your internet browser’s settings. Please note that disabling certain cookies may affect website functionality.
Browser Settings: Most browsers allow you to refuse cookies or alert you when cookies are being sent.
Opt-Out Tools:
- Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
- Meta (Facebook) Ad Preferences: https://www.facebook.com/settings?tab=ads
- Google Ad Settings: https://adssettings.google.com
Embedded Content from Other Websites
Articles and pages on this site may include embedded content (e.g., videos from YouTube or Vimeo, social media posts, maps, etc.). Embedded content from other websites behaves in the same way as if you have visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction if you have an account and are logged in to that website.
Data Security and Handling
We implement a variety of security measures to maintain the safety of your personal information:
Technical Safeguards
- SSL Encryption: Our website is secured with an SSL certificate, encrypting data transmitted between your browser and our servers.
- Secure Access Controls: Access to personal data is restricted to authorized personnel who need the information to perform specific job functions.
- Password Protection: Client account credentials and sensitive data are protected with industry-standard encryption.
- Regular Security Updates: We maintain up-to-date security patches and software updates on our systems.
Organizational Safeguards
- Employee Training: Staff with access to personal data receive training on privacy and security best practices.
- Third-Party Vetting: We carefully evaluate the security practices of third-party service providers before engaging their services.
- Access Limitations: Personal data access is granted on a need-to-know basis only.
Third-Party Security
We rely on the robust security practices of our trusted third-party service providers, including:
- Website hosting providers with enterprise-level security
- Payment processors compliant with PCI-DSS standards
- Automation platforms with SOC 2 compliance
Who We Share Your Data With
Protecting your data is a priority. We do not sell, rent, or trade your personal data with any third parties for their own marketing purposes.
We only share your information with trusted third-party service providers when it is necessary to operate our business and deliver our services to you. In all cases, sharing is conducted with your consent or as a direct requirement of fulfilling our agreed-upon services.
Service Providers We Use
- Website Hosting Providers (e.g., Siteground) for hosting our website
- Analytics Providers (e.g., Google Analytics) for understanding website traffic
- Advertising Platforms (e.g., Meta, Google) for campaign management and remarketing
- Automation Platforms (e.g., GoHighLevel, N8N) to process lead information and execute workflows on your behalf
- Payment Processors (e.g., Square) to handle transactions for our services
- Communication Platforms for SMS and email delivery
- Spam Detection Services to protect our site from spam submissions
Legal Disclosures
We may also disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
- Comply with a legal obligation or valid legal process
- Protect and defend our rights or property
- Prevent fraud or protect against security threats
- Protect the personal safety of users or the public
How Long We Retain Your Data
- Contact Form Entries: We retain submissions for customer service and marketing purposes indefinitely, or until you request deletion.
- SMS Consent Records: We retain records of SMS opt-in consent for as long as you remain subscribed and for a reasonable period afterward for compliance purposes.
- Analytics Records: Data in our analytics systems is typically retained for 26-38 months before being automatically deleted.
- Client Data: Information related to client projects is retained for the duration of our business relationship and for a reasonable period afterward for administrative, legal, and accounting purposes.
- Payment Records: Transaction records are retained as required by tax and accounting regulations.
Your Rights Over Your Data
You have certain rights over your personal data. Depending on your location, these may include:
Access and Portability
You can request to receive an exported file of the personal data we hold about you, including data you have provided to us.
Correction
You can request that we correct any inaccurate or incomplete personal data we hold about you.
Deletion
You can request that we erase your personal data. Please note that we may be unable to erase data that we are obliged to keep for administrative, legal, or security purposes.
Opt-Out of Marketing
You can opt out of receiving marketing communications at any time by:
- Clicking the “unsubscribe” link in any marketing email
- Replying STOP to any SMS message
- Contacting us at info@scaliency.com
Withdraw Consent
Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time.
How to Exercise Your Rights
To make a request regarding your personal data, please contact us at:
- Email: info@scaliency.com
- Phone: +1 (602) 600-0278
- Mail: 2610 W Baseline Rd Suite #106, Phoenix, AZ 85041
We will respond to your request within 30 days.
Where Your Data Is Sent
Your data may be processed and stored on servers located outside of your state, province, or country. These servers may be operated by our third-party service providers. Visitor form submissions may be checked through an automated spam detection service.
We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.
Data Breach Procedures
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will:
- Take immediate steps to contain and investigate the breach
- Assess the risk to affected individuals
- Notify affected individuals and the appropriate regulatory authorities as required by applicable law
- Document the breach and our response for compliance purposes
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.
Automated Decision Making
We utilize automation and profiling to enhance our marketing efforts and service delivery:
- Marketing Automation: We may use your interaction with our website to build custom audiences for targeted advertising on social media and search engines (remarketing).
- Lead Processing: For our clients, we build automated workflows using platforms like GoHighLevel and N8N that can instantly respond to and qualify new leads generated from ad campaigns.
These automations operate based on predefined rules and do not involve automated decision-making with legal or similarly significant effects on individuals.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
For any privacy-specific concerns, questions, or to exercise your data rights, please contact us at:
Scaliency LLC
- Email: info@scaliency.com
- Phone: +1 (602) 600-0278
- Address: 2610 W Baseline Rd Suite #106, Phoenix, AZ 85041
- Website: https://scaliency.com
This Privacy Policy is effective as of February 1, 2026.
